how to use jira service management
To set up an approval step on a workflow for your project, you need to have the Jira administrator global permission. Here are the steps to get approvals working for your project: Jira Service Management creates the Approvers custom field automatically. If you want to use another field, make sure you have a user picker custom field available in
Manage your customers and organizations. Dive into customer service management and explore how you can add and manage detailed information about your customers and the organizations they’re a part of. Then use those details across Jira Service Management to better understand the unique needs and concerns of each individual customer.When using Jira Service Management purely for servicing Internal Customers, the ability for Project Admin and Agents to create External Customer accounts for users outside of the organisation can pos e a security concern. This feature allows organisations to disable the creation of External Customer Accounts (also referred to as Portal-only 指南. 无论您是第一次使用 Jira Service Management，还是要培训您的团队成员，亦或是准备进一步提升您的服务管理技能，以下指南涵盖从基础到深层最佳实践的各种信息，可为您提供所需的一切。.